Support
We're here to help. Most questions are answered below — if not, send us a note.
Contact us
Email me at jon@waaala.com and I'll respond within 2 business days. Include your device model and iOS version if you're reporting a bug.
Frequently asked questions
How accurate are the calorie and macro estimates?
Waaala's AI works well when ingredients are clearly visible in the photo. Hidden sauces, oils, and uncommon dishes can introduce variance. The numbers are estimates to help you stay aware of intake, not medical-grade measurements.
Does it work with packaged foods?
Snap the front of the package or the nutrition label and Waaala will pull the calories and macros straight from what's printed. Barcode scanning isn't required.
How much does it cost?
Waaala is free to download and try with a 7-day free trial. After that, you can subscribe for $6.99/month or save 40% with the yearly plan at $49.99/year. Both plans include unlimited AI-powered meal scanning and nutrition tracking.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open Settings on your iPhone, tap your name, then Subscriptions, and choose Waaala to cancel or change your plan.
How do I delete my account or data?
Email jon@waaala.com from the address tied to your account and we'll remove your account and all associated data within 7 days.
Archetypal Labs, LCC